Contact
Email sharoz75@gmail.com. Please include your iPhone model, iOS version, and a short description of the issue. You never need to send private journal content.
Email Jot Support ↗Free and Pro access
One successfully organized voice or typed brain dump per day is free on this installation. Failed attempts and discarded recordings do not use the allowance. Jot Pro includes unlimited organized dumps. Saved notes, boards and history remain accessible without a subscription.
Profile → Settings includes founder feedback and a request for a complimentary month of Pro through an Apple offer code. Rating Jot is optional and separate. Apple shows offer duration and any renewal terms before redemption.
Restore a subscription
On the Jot Pro screen, choose Restore. Jot asks Apple to verify active subscriptions for the Apple Account currently signed in on the device. No separate Jot account is required.
Manage or cancel Jot Pro
Open iPhone Settings, tap your name, choose Subscriptions, then choose Jot. Subscription billing and cancellation are managed by Apple.
Voice transcription is unavailable
Check that Jot has Microphone and Speech Recognition permission in iPhone Settings. Some languages may require Apple speech assets to be installed. If transcription is unavailable, typed brain dumps continue to work and recorded audio is preserved.
Delete local data
Open Profile → Settings → Delete all Jot data to remove notes, boards and recordings. This does not cancel a subscription. You can also delete individual thoughts or entries inside Jot. Deleting the app removes its local app container; a device backup may restore that data if you reinstall later.